WELCOME to SilverScript (Employer PDP)
sponsored by Energy Future Holdings
Energy Future Holdings has chosen SilverScript® Insurance Company to provide your Medicare Part D prescription drug coverage. SilverScript, an affiliate of CVS Caremark, is an approved Medicare Part D Prescription Drug Plan provider.
Service - It Is All About You!
As a plan member, you'll receive savings and service through plan features which
24x7 Customer Service Tools - Our plans all offer website access
and our award winning customer service*–both are available to our
members 24 hours a day, 7 days a week.
Large Pharmacy Network - More than 68,000** pharmacies
nationwide make up the pharmacy network. These include retail, mail service, long-term
care, home infusion, and Indian Health and Indian Tribal pharmacies.
Plan membership provides you with extra value and various ways
to enjoy safety, savings, and service. Use the ExtraCare Health card and get a 20%
discount on CVS/pharmacy brand health-related products available at more than 7,500***
CVS/pharmacy stores nationwide.
The value-added products and services described above are neither offered nor guaranteed
under our contract with Medicare. In addition, they are not subject to the Medicare
appeals process. Purchases eligible for the ExtraCare Health Card will not count
toward your true-out-of-pocket expense (TrOOP) amounts. Any disputes regarding these
products and services may be subject to the SilverScript Insurance grievance process.
The SilverScript (Employer PDP) Medicare Part D Plan,
sponsored by Energy Future Holdings Plan Features:
Options for Filling Your Prescription
With one of our Prescription Drug Plans, you will have access to more than 68,000**
pharmacies nationwide. You also may choose to have your prescription filled and
mailed directly to your home or office using our preferred mail service pharmacy.
You may get your prescriptions filled at a non-preferred pharmacy; however, you
may have to pay more for your prescriptions.
With mail service, you will receive up to a 90-day supply of your medication for
a co-payment that is likely to be significantly less than you would pay for three
30-day co-payments at a participating retail pharmacy.
WITH THE CAREMARK MAIL SERVICE PROGRAM YOU HAVE:
- The ease of having a prescription delivered to the location of your choice - home,
office, vacation spot, etc.
- Greater convenience with mail service of up to a 90-day supply of medication - including
free standard shipping.
- Personal service with a 24-hour, toll-free hot-line to speak with a registered pharmacist
about any questions or concerns you may have.
- Excellent quality through confidential, tamper-resistant and temperature-controlled
- packaging of prescriptions.
- Internet and refill-by-phone services to order your prescription refills 24 hours
a day, 7 days a week.
The Caremark Mail Service offering also checks the availability of U.S. Food and
Drug Administration-approved, generic substitutions to fill prescriptions when authorized
by physicians and permissible by law. By using generics, you may reduce your prescription
drug costs and avoid the coverage gap for longer if you should reach it.
If you have questions about your Energy Future Holdings Plan, please contact:
Call Customer Care from 8:00 a.m. to 2:00 a.m. ET, 7 days a week at:
- TTY/TDD users should call 1-866-552-6288
Call Customer Care 24 hours a day, 7 days a week at:
- TTY/TDD users should call 1-866-236-1069
* Internal SilverScript Insurance Company report, dated June 2013.
This site is not reviewed by Medicare.